Privacy Policy

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Our Commitment to Privacy 

This Privacy Policy governs the way Scribe IT ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("you") of the "Scribe IT" office add-in, web and mobile application ("Application") and website ("Website"). This policy applies to the Application, Website, and all products and services offered by Scribe IT.

Information We Collect:

We may collect personal information from you in various ways when you use the Application and Website, including but not limited to:

• Name: We may collect your full name to personalize your experience within the Application and Website.
• Email Address: Your email address may be collected to communicate with you regarding your account, send important notifications, and provide support.
• Contact Information: We may collect contact information, such as your phone number or address, to facilitate communication or enable specific features of the Application and Website.
• Usage Data: We may collect information about how you interact with the Application and Website, including pages visited, features used, and other usage patterns, to analyze and improve the Application and Website's performance and functionality.

Information Use and Disclosure:

We may use the personal information collected from you for the following purposes:

• Provide and maintain the Application and Website: Your information enables us to deliver and improve the functionality, features, and services offered through the Application and Website.
• Customise and improve user experience: We may use your information to personalise your interactions with the Application and Website, tailor content, and enhance your overall experience.
• Respond to inquiries and support requests: If you reach out to us with questions or support requests, we may use your information to address and resolve your inquiries.
• Communication: We may use your email address or contact information to send you important notifications, updates, and administrative messages related to the Application and Website.
• Market research and analysis: We may use your information to conduct research, surveys, or analysis to understand user trends, preferences, and patterns, and improve our offerings accordingly.
• Legal obligations: We may use or disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as required by law.

We may disclose the personal information collected from you for the following purposes:

> Service Providers:

We may engage trusted third-party service providers to assist us in operating, maintaining, and improving the Application and Website. These service providers may have access to your personal information solely for performing tasks on our behalf and are obligated to protect your information in accordance with this Privacy Policy.

> Legal Compliance:

We may disclose your personal information if required by law or in response to valid requests by public authorities, such as government agencies or law enforcement, to meet legal obligations or enforceable governmental requests.

> Website Usage:

When you visit our Website, we may collect certain information, such as your IP address, browser type, pages visited, and other usage data. This information is used to analyse and improve the performance and functionality of the Website.

Our Commitment to Data Security:

We prioritise the security of your personal information and employ reasonable measures to protect it against unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission or storage over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

The Application supports secure communication over HTTPS using SSL/TLS protocols. This ensures that data transmitted between the web server and the client is encrypted, preventing eavesdropping and tampering. The application also provides validation controls and features to validate user input and protect against common web vulnerabilities such as cross-site scripting (XSS) and SQL injection attacks. It includes server-side validation, client-side validation, and input sanitisation techniques.

Policy Changes:

This Privacy Policy may be revised from time to time by updating this page. We suggest you review our Privacy Policy regularly.

How to Contact Us:

If you have specific questions about our Privacy Policy, please contact us at: hello@scribeontime.com